School Contracts Lead to 20% Drop In Complaints

School Contracts Lead to 20% Drop In Complaints
By James Mullan
Do your children attend a UAE school? Take our survey and help other parents.
WhichSchoolAdvisor's annual school survey.
LET'S GO

The introduction of legally binding contracts between parents and schools has led to a 20 percent drop in complaints, according to Dubai's education regulator the Knowledge and Human Development Authority (KHDA).

The KHDA initiated a pilot scheme scheme in six schools last year and this will be extended to include a further 18 schools this year.  The scheme will account for 76 per cent of the Emirati population attending  private schools accounting.

KHDA's key objective in introducing the legally binding contract between parents and schools is to reduce disputes between the parties by outlining their respective rights and responsibilities. The School Parent Contract includes refund and admission policies, provisions on school fees, requirements relating to attendance and punctuality, as well as health and safety provision and transportation. It also spells out parental responsibilities such as the provision of schools with accurate medical, psychological and educational assessment records.

One of the key requirements on schools is to put in place a zero tolerance cyber-bullying policy.  Amal Bel Hasa, Chief of Compliance and Resolution Commission at KHDA said:  “The contract is an essential tool for developing constructive and cooperative relationships between schools and parents. It fully outlines the expectations and responsibilities of both parties, protects their rights, and serves as a reference guide for solving any misunderstandings that may arise.”

 

Comments
Latest UAE articles
Society

Writing Competition, 500 Words for Our Future!

Budding young eco-journalists and creative writers with a passion for sustainability are …

Society

Festival of Schools, What's on...Where?

As the UAE bounces back post pandemic, it’s time for us all to enjoy events and fam…

Society

Dwight Dubai, Bloom Education to End Collaboration

Dwight School Dubai and Bloom Education have announced that their collaboration will co…

Choosing A School

Why Pick an Independent School in Scotland?

Independent schools in Scotland offer a quality and diversity of education that attracts …

Society

Festival of Schools: The Family Event this Winter!

Which Media is delighted to unveil the “must attend” event for families this …

Interviews

Podcast, The Importance of School Governors

The first episode of the new season of The School Show podcast sees our host, Whic…

Society

WSA Celebrates Teacher Appreciation Day!

Teachers have had all sorts of challenges thrown their way over the past two years. From …

International Boarding

The Expats Guide to UK State Boarding Schools

It's no secret that UK independent schools welcome international students from count…

0 Schools Selected
keyboard_arrow_down keyboard_arrow_up
Your selection Clear All