Next Steps If You Show Covid-19 Symptoms?

The Dubai Health Authority (DHA) has issued instructions about when to seek medical help and opt for an appointment at any of the public or private hospitals and Primary Health Centres.
This article is part of an editorial series on Covid-19
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This article is part of an editorial series on Covid-19

What do you do if you, or anyone in your family, are feeling Covid-19 like symptoms? The Dubai Health Authority (DHA) has issued instructions about when to seek medical help and opt for an appointment at any of the public or private hospitals and Primary Health Centres.

Residents should first practice self isolation before calling the DHA helpline on 800342.

You may also call:
Department of Health's Istijaba​ call center: 800 1717
Ministry of Health & Prevention: 800 11111

Via the helpline you will be given the latest information regarding next steps, and can schedule the Covid-19 test, at any health centre or hospital, provided the individual meets the following criteria:

- Suffers from symptoms like fever, persistent cough, cold, shortness of breath or experience difficulty in breathing.

- Has a travel history to any of the countries of concern, listed by the Word Health Organisation (WHO) and/or has been in contact with a suspected or confirmed Covid 19 patient.

Documents required

- Insurance card
- Emirates ID / Passport
- Medical insurance details
- Family book if Emirati

The Test

- Provisional tests: Blood pressure, temperature
- Data taken: Travel history, symptoms, places you have visited in the last 14 days
- Swab Test of the throat will be taken. Results may be revealed within 24 hours, depending on the volume of tests being taken. It can take longer.

Precautions

- Call the helpline number first before going to a testing centre for the latest instructions, 800342
- If you go to a doctor’s office or emergency room directly, call ahead and tell them about your recent travel and your symptoms.
- Do NOT use public transport to get to the hospital
- Inform reception immediately of signs and symptoms
- Wear a mask and maintain personal hygiene, especially if you have a temperature
- Take precautionary measures to protect others including healthcare workers
- Avoid contact where possible with others

Suspected patients will be directly taken to an isolation room and treated there.

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